Thunder Products

Helpdot.me

A support widget that answers from your own documentation.

Helpdot embeds into your site and answers support questions directly from your own documentation. When something needs a human, it hands off to GitHub or your helpdesk. No retraining required — point it at your docs and it's ready.

• Answers from your own documentation
• GitHub issue handoff for anything that needs a human
• Helpdesk integrations including Freshdesk
• Live product — visit Helpdot.me for details

MediaFAIRE — Early Access

Media delivery automation for broadcast and streaming workflows.

MediaFAIRE replaces the manual upload steps that slow broadcast and media delivery. FTP, SFTP, Aspera, and portal destinations handled in structured, sequenced workflows — with a full delivery log for every file.

• FTP, SFTP and web portal delivery from a single workflow
• Multi-platform sequencing with delivery confirmation
• Remove manual upload steps from production workflows
• Full delivery log — every file, every destination, every time
• Early access open — direct input into the roadmap

MediaPortal Knowledgebase

An expanding centralised knowledge platform for the media and broadcast delivery community.

• Media delivery endpoints and specifications
• File format and encoding guides
• Platform submission requirements
• Structured delivery workflows

VinylCapture

A browser-based vinyl digitisation and restoration workflow platform designed for archivists, collectors, and DJs.

• Direct in-browser recording workflow
• Automatic track splitting from side recordings
• Optional crackle, click, and silence removal
• Automatic tagging and cover artwork embedding

TuneHunt

A music search engine designed to locate legitimate and alternative sources for music across the internet.

• Compare streaming, download, and physical sources
• Multi-source discovery and filtering (tier dependent)
• Account-based feature access and daily limits
• Creator tier: copyright constraints awareness